Privacy Notice

The controller responsible for data processing is:
Shimodozono International GmbH, Strothestr. 50, 49356 Diepholz, Germany
E-mail: info@keiko.de
Telephone: +49 5441 9959560

We are delighted that you have shown interest in our website. The protection of your privacy is very important to us. Below, we provide you with detailed information on how we handle your data.

1. Access Data and Hosting

You can visit our websites without providing any personal information. Each time a web page is accessed, the web server automatically saves what is known as a server log file, which contains, for example, the name of the requested file, your IP address, the date and time of retrieval, the amount of data transferred and the requesting provider (access data), and documents the retrieval. This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offering. This serves the safeguarding of our overriding legitimate interests in the correct presentation of our offering, pursuant to a balancing of interests, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR.

All access data is processed only for as long as is necessary to achieve the processing purposes stated above.

Hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in the forms provided for that purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

Our service providers are based in and/or use servers in the following countries, for which the European Commission has adopted a decision on an adequate level of data protection: United Kingdom, Canada, USA.

A decision of the European Commission on an adequate level of data protection for the USA exists as a basis for third-country transfers, provided that the respective service provider is certified. Until certification by our service providers, data transfer continues to be based on this safeguard: the Standard Contractual Clauses of the European Commission.

Our service providers are based in and/or use servers in this country: Australia.
For this country, there is no adequacy decision of the European Commission. Our cooperation is based on this safeguard: the Standard Contractual Clauses of the European Commission.

2. Data Processing for Contract Fulfilment and Contact

2.1 Data Processing for Contract Fulfilment

For the purposes of contract fulfilment (including enquiries relating to and the handling of any existing claims arising from statutory warranty rights, rights of performance and rights of withdrawal, as well as any statutory update obligations) pursuant to Art. 6 Para. 1 Sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us in the course of your order. Mandatory fields are marked as such because we absolutely require this data for the fulfilment of the contract, and we cannot dispatch the order without it. Which data is collected can be seen from the respective input forms. Further information on the processing of your data, in particular on its disclosure to our service providers for the purposes of order, payment and shipping processing, can be found in the following sections of this privacy policy. Once the contract has been fully fulfilled, your data will be restricted for further processing and, after expiry of the retention periods under tax and commercial law, deleted in accordance with Art. 6 Para. 1 Sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, or unless we reserve the right to use your data beyond this extent in a manner permitted by law, about which we will inform you in this statement.

2.2 Customer Account

To the extent that you have given your consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR by choosing to open a customer account, we use your data for the purpose of opening the customer account and storing your data for future orders on our website. You may delete your customer account at any time, either by sending a message to the contact option described in this privacy policy or via the corresponding function provided in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, or unless we reserve the right to use your data beyond this extent in a manner permitted by law, about which we will inform you in this statement.

Contact

In the context of customer communication, we collect personal data for the purpose of processing your enquiries in accordance with Art. 6 Para. 1 Sentence 1 lit. b GDPR when you voluntarily provide it to us upon contacting us (e.g. via contact form, live chat tool or e-mail). Mandatory fields are marked as such because we absolutely require this data to process your enquiry. Which data is collected can be seen from the respective input forms. Once your enquiry has been fully processed, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, or unless we reserve the right to use your data beyond this extent in a manner permitted by law, about which we will inform you in this statement.

2.3 Verification of Address Entries (Endereco)

On our website, we offer you the option of having certain entries in the address forms of our webshop checked in real time for input errors. This is intended to prevent problems in the delivery of the products you have ordered caused by incorrect information.

Furthermore, we would like to ensure that your contact details are valid for sending information regarding your order or for any necessary queries.

To provide these functions, we use the service provider Endereco, Balthasar-Neumann-Straße 4b, 97236 Randersacker, Germany. The service provider processes the data exclusively on our instructions. The legal basis for the transmission, processing and temporary storage of the data by the service provider is Art. 6 Para. 1 lit. b GDPR, as it is absolutely necessary for the fulfilment of the contract or for the performance of pre-contractual measures that some of the data you enter into the input mask is checked for accuracy.

The following data is processed by the service provider:

• Address (country, town, postcode, street, house number where applicable)

3. Data Processing for Shipping

For the performance of the contract pursuant to Art. 6 Para. 1 Sentence 1 lit. b GDPR, we disclose your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

Disclosure of Data to Shipping Companies for the Purpose of Delivery Notification

If you have given us your express consent to do so during or after your order, we will disclose your e-mail address and telephone number to the selected shipping company on the basis of this consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR, so that it may contact you prior to delivery for the purpose of announcing or coordinating the delivery. Consent may be withdrawn at any time by sending a message to the contact option described in this privacy policy. Upon withdrawal, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data, or unless we reserve the right to use your data beyond this extent in a manner permitted by law, about which we will inform you in this statement.

4. Data Processing for Payment Processing

In processing payments in our online shop, we cooperate with the following partners: technical service providers, credit institutions, payment service providers.

4.1 Data Processing for Transaction Processing

Depending on the payment method selected, we disclose the data necessary for processing the payment transaction to our technical service providers, the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the performance of the contract pursuant to Art. 6 Para. 1 Sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies. Depending on the selected payment method, data may be transmitted to third countries outside the EU/EEA for which the European Commission has adopted a decision on an adequate level of data protection. Where data is transmitted to third countries outside the EU/EEA for which the European Commission has not issued a decision on an adequate level of data protection, the cooperation is based on the Standard Contractual Clauses of the European Commission. If you have questions about our payment processing partners or the basis of our cooperation with them, please contact us via the contact option stated in this privacy policy.

4.2 Data Processing for the Purposes of Fraud Prevention and the Optimisation of Our Payment Processes

Where applicable, we disclose to the aforementioned service providers further data which they use together with the data necessary for processing the payment for the purposes of fraud prevention and the optimisation of our payment processes (e.g. invoicing, handling of contested payments, accounting support). Pursuant to Art. 6 Para. 1 Sentence 1 lit. f GDPR, this serves the safeguarding of our overriding legitimate interests, pursuant to a balancing of interests, in protecting ourselves against fraud and in efficient payment management.

5. Advertising by E-mail

5.1 E-mail Newsletter with Registration and Newsletter Tracking

When you subscribe to our newsletter, we use the data required for this purpose or separately provided by you in order to send you our e-mail newsletter on a regular basis on the basis of your consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR.

You may unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.

We would like to point out that we analyse your user behaviour when sending the newsletter. For this purpose, we also analyse your interaction with our newsletter by measuring, storing and evaluating open rates and click rates in order to design future newsletter campaigns ("newsletter tracking"). For this evaluation, the e-mails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) stored on our website. For the evaluations, we link in particular the following "newsletter data":

• the page from which the page was requested (so-called referrer URL)
• the date and time of retrieval
• the description of the type of web browser used
• the IP address of the requesting computer
• the e-mail address
• the date and time of registration and confirmation

… and the single-pixel technologies with your e-mail address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID. If you do not wish to receive newsletter tracking, it is possible at any time to unsubscribe from the newsletter – as described above. The information is stored for as long as you have subscribed to the newsletter.

5.2 Newsletter Dispatch

The newsletter and the newsletter tracking described above may also be dispatched by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us via the contact option described in this privacy policy.

5.3 Dispatch of Review Requests by E-mail

If you have given us your express consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR to this effect during or after your order, we use your e-mail address to invite you to submit a review of your order via the review system we use. This consent may be withdrawn at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request. Upon withdrawal of your consent, we delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, or unless we reserve the right to use your data beyond this extent in a manner permitted by law, about which we will inform you in this statement.

6. Cookies and Further Technologies

General Information

To make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser.

Protection of privacy on end devices
When using our online offering, we deploy strictly necessary technologies in order to be able to provide the expressly requested digital service. In this respect, the storage of information on your end device or access to information already stored on your end device does not require consent.

For functions that are not strictly necessary, the storage of information on your end device or access to information already stored on your end device requires your consent. We would point out that if consent is not given, parts of the website may not be fully usable. Any consents you may have given remain in force until you adjust or reset the respective settings on your end device.

Potential downstream data processing by cookies and further technologies
We use technologies that are strictly necessary for the use of certain functions of our website. Through these technologies, IP address, time of visit, device and browser information as well as information about your use of our website are collected and processed. This serves the safeguarding of our overriding legitimate interests, pursuant to a balancing of interests, in the optimised presentation of our offering in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR.

In addition, we use technologies to fulfil the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the sections below of this privacy policy.

Cookie settings
The cookie settings for your browser can be found at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

To the extent that you have consented to the use of the technologies pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR, you may withdraw your consent at any time by sending a message to the contact option described in the privacy policy.

7. Use of Cookies and Other Technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR. Once the purpose has ceased to exist and the use of the respective technology by us has ended, the data collected in this context will be deleted. You may withdraw your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and Further Technologies". Further information, including the basis of our cooperation with the individual providers, can be found with the respective technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us via the contact option described in this privacy policy.

7.1 Use of Google Services

We use the technologies presented below of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information about your use of our website automatically collected by the Google technologies is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and stored there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement on joint responsibility concluded for the respective technology pursuant to Art. 26 GDPR. Further information on data processing by Google can be found in Google's privacy notices. Our service providers are based in and/or use servers in countries outside the EU and the EEA for which the European Commission has adopted a decision on an adequate level of data protection. Our service providers are based in and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision of the European Commission. Our cooperation with them is based on the Standard Contractual Clauses of the European Commission.

Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information about your use of our website) is automatically collected and stored by Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU for the purpose of deriving location data and then immediately deleted before the traffic is forwarded for processing on further Google servers. Data processing is carried out on the basis of an agreement on order processing with Google.

For the purpose of optimised marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. The disclosure of data to Google within the scope of these data sharing settings takes place on the basis of an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

For the purpose of optimised marketing of our website, we use the so-called User ID function. Using this function, we can assign a unique, permanent ID to your interaction data of one or more sessions on our online presences and thus analyse your user behaviour across devices and sessions.

For web analysis, the Google Analytics extension function Google Signals enables so-called "cross-device tracking". To the extent that your internet-enabled devices are linked to your Google account and you have activated the "personalised advertising" setting in your Google account, Google can create reports on your usage behaviour (in particular the cross-device user numbers), even if you switch your end device. No processing of personal data takes place on our part in this respect; we merely receive statistics created on the basis of Google Signals.

Google Ads

For website analysis and event tracking, we measure your subsequent usage behaviour via Google Ads conversion tracking if you arrived at our website via a Google Ads advertisement. Cookies may be used for this purpose, and data may be collected (IP address, time of visit, device and browser information as well as information on your use of our website based on events defined by us, such as visiting a web page or subscribing to the newsletter), from which usage profiles are created using pseudonyms.

Google Maps

For the visual display of geographical information, Google Maps collects data about your use of the map functions, in particular the IP address and location data, transmits it to Google and it is then processed by Google. We have no influence on this subsequent data processing.

Google Tag Manager

The Google Tag Manager enables us to manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers including cookies). Data processing is carried out on the basis of an agreement on order processing with Google. The use of the Google Tag Manager makes it possible to integrate various services/technologies. If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation remains in place for all affected tracking tags integrated via the Google Tag Manager.

YouTube Video Plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended privacy mode we use, transmitted to Google and subsequently processed by Google, only if you play a video.

7.2 Use of Meta Services

Meta Pixel

We use the Meta Pixel within the framework of the technologies presented below of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). With the Meta Pixel, data (IP address, time of visit, device and browser information as well as information on your use of our website based on events defined by us, such as visiting a web page or subscribing to the newsletter) is automatically collected and stored, from which usage profiles are created using pseudonyms.

As part of the so-called advanced data matching, information for matching purposes is additionally collected and stored in hashed form, by means of which individuals can be identified (e.g. names, e-mail addresses and telephone numbers).

For this purpose, when you visit our website, the Meta Pixel automatically sets a cookie that automatically enables recognition of your browser when visiting other websites by means of a pseudonymous cookie ID. Meta Platforms Ireland will merge this information with further data from your Facebook account and use it to compile reports on website activity and to provide further services associated with the use of the website, in particular personalised and group-based advertising. The information about your use of our website automatically collected by the technologies of Meta Platforms Ireland is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Further information on data processing by Meta Platforms Ireland can be found in the privacy notices of Meta Platforms Ireland. Our service providers are based in and/or use servers in the following countries, for which the European Commission has adopted a decision on an adequate level of data protection: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place. Our service providers are based in and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico. For these countries, there is no adequacy decision of the European Commission. Our cooperation with them is based on this safeguard: the Standard Contractual Clauses of the European Commission.

Meta Ads Manager

Via Meta Ads Manager, we advertise this website on Facebook (by Meta) as well as on other platforms. We determine the parameters of the respective advertising campaign. Meta Platforms Ireland is responsible for the precise implementation, in particular the decision on the placement of adverts with individual users. Unless otherwise stated for the individual technologies, data processing is based on an agreement on joint responsibility pursuant to Art. 26 GDPR. The joint responsibility is limited to the collection of the data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this.

On the basis of the statistics created via the Meta Pixel on visitor activities on our website, we operate group-based advertising on Facebook (by Meta) via Custom Audiences by defining the characteristics of the respective target group.

As part of the advanced data matching carried out to determine the respective target group (see above), Meta Platforms Ireland acts as our processor.

On the basis of the pseudonymous cookie ID set by the Meta Pixel and the collected data on your usage behaviour on our website, we operate personalised advertising via Custom Audiences.

Using conversions (via Meta Pixel or Conversions API), we measure your subsequent usage behaviour for website analysis and event tracking if you arrived at our website via an advert from Meta Ads Manager. Data processing is carried out on the basis of an agreement on order processing with Meta Platforms Ireland.

8. Social Media

Our Online Presence on Facebook (by Meta), Instagram (by Meta), YouTube

To the extent that you have given your consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR to the respective social media operator, when you visit our online presences on the social media named above, your data is automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These may be used, for example, to display adverts within and outside the platforms that presumably correspond to your interests. As a rule, cookies are used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the privacy notices of the providers linked below. Should you nevertheless require assistance in this regard, you are welcome to contact us.

Facebook (by Meta) is an offering of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information about your use of our online presence on Facebook (by Meta) automatically collected by Meta Platforms Ireland is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing in the context of a visit to a Facebook (by Meta) fan page takes place on the basis of an agreement on joint responsibility pursuant to Art. 26 GDPR. Further information (information on insights data) can be found here. Our service providers are based in and/or use servers in the following countries, for which the European Commission has adopted a decision on an adequate level of data protection: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place. Our service providers are based in and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico. For these countries, there is no adequacy decision of the European Commission. Our cooperation with them is based on this safeguard: the Standard Contractual Clauses of the European Commission.

Instagram (by Meta) is an offering of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information about your use of our online presence on Instagram automatically collected by Meta Platforms Ireland is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA and stored there. Data processing in the context of a visit to an Instagram (by Meta) fan page takes place on the basis of an agreement on joint responsibility pursuant to Art. 26 GDPR. Further information (information on insights data) can be found here. Our service providers are based in and/or use servers in the following countries, for which the European Commission has adopted a decision on an adequate level of data protection: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place. Our service providers are based in and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico. For these countries, there is no adequacy decision of the European Commission. Our cooperation is based on this safeguard: the Standard Contractual Clauses of the European Commission.

YouTube is an offering of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information about your use of our online presence on YouTube automatically collected by Google is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and stored there. Our service providers are based in and/or use servers in countries outside the EU and the EEA for which the European Commission has adopted a decision on an adequate level of data protection. Our service providers are based in and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision of the European Commission. Our cooperation with them is based on the Standard Contractual Clauses of the European Commission.

9. Contact Options and Your Rights

9.1 Your Rights

As a data subject, you have the following rights:

• pursuant to Art. 15 GDPR, the right to obtain information about your personal data processed by us to the extent specified therein;
• pursuant to Art. 16 GDPR, the right to demand the immediate correction of inaccurate personal data stored by us or the completion of your personal data stored by us;
• pursuant to Art. 17 GDPR, the right to demand the deletion of your personal data stored by us, unless further processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest, or for the establishment, exercise or defence of legal claims;
• pursuant to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as the accuracy of the data is contested by you; the processing is unlawful, but you refuse its deletion; we no longer need the data, but you need it for the establishment, exercise or defence of legal claims, or you have lodged an objection to the processing pursuant to Art. 21 GDPR;
• pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format, or to demand its transmission to another controller;
• pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or of our company seat.

Right of Objection
Insofar as we process personal data on the basis of our overriding legitimate interests within the framework of a balancing of interests, as explained above, you may object to this processing with effect for the future. If the processing is for the purposes of direct marketing, you may exercise this right at any time as described above. Where processing is carried out for other purposes, you are only entitled to a right of objection if grounds arising from your particular situation exist. After exercising your right of objection, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or where the processing serves the establishment, exercise or defence of legal claims. This does not apply where the processing is for the purposes of direct marketing. In that case, we will no longer process your personal data for this purpose.

9.2 Contact Options

For questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as withdrawal of given consents or objection to a particular use of data, please contact us directly using the contact details in our legal notice.

Data Protection Officer:
Datenmeier GmbH & Co. KG
Pettenpohlstr. 17
32312 Lübbecke
Germany
+49 5741 – 289 98 11
info@datenmeier.de

last updated: 02.9.2026