Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

 To exercise the right to cancel, you must inform us 

(Shimodozono International GmbH, Strothestraße 50, 49356 Diepholz, info@keiko.de, Deutschland, Phone: 05441-9959560, Fax: 05441-9959569) 

of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). 

You can use the attached sample cancellation form, but this is not mandatory. 

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired. 

Consequences of cancellation If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. 

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. 

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest. 

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired. 

You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality. 

Sample cancellation form

 (If you wish to cancel the contract, please complete and return this form).

- To Shimodozono International GmbH, Strothestraße 50, 49356 Diepholz, info@keiko.de, Germany, Fax: 05441-9959569 

- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) 

-Reason for cancellation (optional): 

  • Product defects:
  • Deviation from item description in the shop:
  • Not liked
  • Other: 

- Ordered on (*)/received on (*) 
- Name of the consumer(s) - Address of the consumer(s) 
- Signature of the consumer(s) (only for notification on paper) 
- Date (*) Delete as applicable.