Cancellations can be made up to 14 days after the receipt of the goods.
To exercise your right to cancel the contract we require a notice about this by post, fax or mail to: Shimodozono International GmbH, Strothestraße 50, 49356 Diepholz, Germany, firstname.lastname@example.org, Tel: 05441-9959560, Fax: 05441-9959569. You can use the (non-mandatory) cancellation-form below for this.
To meet the withdrawal period it is sufficient for you to send the notice of cancellation within the 14 days after delivery.
Consequences of the cancellation
Upon your revocation we are obliged to refund all payments received for this order, including the shipping fee (except any possible additional costs caused by your choice for a different, more expensive shipping method than the one suggested by us) promptly and within 14 days of the receipt of your notice of cancellation at the latest.
For this refund we will use the same mode of payment as used for your transaction, unless a different agreement has expressly been made with you. No fees will be charged for or deducted from this refund.
We may refuse or hold back the refund until the goods have been returned to us or until you provide evidence of having sent the goods back to us, depending on which occurs earlier.
The goods have to be returned to us promptly and within 14 days of your notice of cancellation at the latest unless a different agreement has expressly been made with us. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
Cancellation form template
(if you wish to revoke the contract please fill out this form and send it to us at Shimodozono International GmbH, Strothestraße 50, 49356 Diepholz, Germany, email@example.com, Tel: 05441-9959560, Fax: 05441-9959569
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
- Ordered on (*) / received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only when notified on paper)
(*) Delete where inapplicable.