Privacy Policy

We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below we provide detailed information about how we handle your data.

The controller responsible for data processing is:

Shimodozono International GmbH
Strothestr. 50
49356 Diepholz

Email: info@keiko.de
Phone: +49 5441 9959560

We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below we provide detailed information about how we handle your data.

1. Access Data and Hosting

You can visit our websites without providing any personal data. Each time a webpage is accessed, the web server automatically saves only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to safeguard our overriding legitimate interests in a correct presentation of our offering within the scope of a balancing of interests pursuant to Art. 6(1) sentence 1 lit. f GDPR. All access data is deleted no later than thirty days after the end of your visit to the site.

 Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data as well as all data collected in forms provided on this website are processed on their servers. If you have questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: United Kingdom, Canada, USA.

A European Commission decision on an adequate level of data protection for the USA exists as a basis for a transfer to a third country, provided the respective service provider is certified. Until our service providers are certified, the data transfer continues to be based on the following: Standard Contractual Clauses of the European Commission.

Our service providers are located and/or use servers in these countries: Australia.
There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.

2. Data Processing for Contract Performance and for Contact

2.1 Data Processing for Contract Performance

For the purpose of contract performance (including inquiries about and handling of any existing warranty and disruption of performance claims as well as any statutory update obligations) pursuant to Art. 6(1) sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us in the course of your order. Mandatory fields are marked as such, because in these cases we absolutely need the data to perform the contract and we cannot ship the order without it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on its disclosure to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete performance of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law pursuant to Art. 6(1) sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this policy.

2.2 Customer Account

If you have given your consent pursuant to Art. 6(1) sentence 1 lit. a GDPR by choosing to open a customer account, we use your data for the purpose of opening the customer account and storing your data for future orders on our website. You can delete your customer account at any time either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this policy.

2.3 Address Verification 

On our website we offer you the option to check certain entries in address forms of our webshop in real time for input errors. This is intended to prevent problems with the delivery of the products you ordered due to incorrect information. We also want to ensure that your contact details for sending information about your order or for any necessary queries are valid. To provide these functions, we use the service provider Endereco, Balthasar-Neumann-Straße 4b, 97236 Randersacker. The service provider processes the data exclusively on our instructions. The legal basis for the transfer, processing and temporary storage of the data by the service provider is Art. 6(1) lit. b GDPR, as it is absolutely necessary for the fulfillment of the contract or for the implementation of pre-contractual measures that some of the data you enter in the input mask is checked for correctness. The following data is processed by the service provider: - Address (country, city, postal code, street, if applicable house number) - Email address (if not activated please delete) - Telephone number (if not activated please delete) The data is processed separately by the service provider and is not merged. The requests are deleted by the service provider as soon as the status of the entered data has been determined and the storage in the webshop has been completed, but no later than after 30 days.

2.4 Contact

As part of customer communication, we collect personal data to process your inquiries pursuant to Art. 6(1) sentence 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, because in these cases we absolutely need the data to process your contact request. Which data is collected can be seen from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this policy.

3. Data Processing for the Purpose of Shipping

For contract fulfillment pursuant to Art. 6(1) sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

 Disclosure of Data to Shipping Service Providers for the Purpose of Shipping Notification

If you have given us your express consent during or after your order, we will, on this basis pursuant to Art. 6(1) sentence 1 lit. a GDPR, pass on your email address and telephone number to the selected shipping service provider so that the provider can contact you prior to delivery for the purpose of delivery notification and/or coordination.
The consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this policy. If you have questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

4. Data Processing for Payment Handling

When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, payment service providers.

4.1 Data Processing for Transaction Handling

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers or to the commissioned credit institutions or to the selected payment service provider insofar as this is necessary to process the payment. This serves contract fulfillment pursuant to Art. 6(1) sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g., on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Depending on the selected payment method, data transfers to third countries outside the EU/EEA may occur for which the European Commission has determined an adequate level of data protection by decision. Insofar as data is transferred to third countries outside the EU/EEA for which the European Commission has not issued an adequacy decision, the cooperation is based on the Standard Contractual Clauses of the European Commission.

If you have questions about our partners for payment processing or the basis of our cooperation with them, please contact us using the contact option specified in this privacy policy.

4.2 Data Processing for the Purpose of Fraud Prevention and Optimization of Our Payment Processes

If necessary, we pass on further data to the service providers mentioned above, which they use together with the data necessary for processing the payment for the purpose of fraud prevention and optimization of our payment processes (e.g., invoicing, handling of disputed payments, support of accounting). This serves, pursuant to Art. 6(1) sentence 1 lit. f GDPR, to safeguard our overriding legitimate interests within the scope of a balancing of interests in protecting ourselves against fraud and in efficient payment management.

5. Advertising by Email

5.1 Email Newsletter with Registration and Newsletter Tracking

If you subscribe to our newsletter, we use the data required for this or separately provided by you to send you our email newsletter regularly based on your consent pursuant to Art. 6(1) sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we delete your email address from the recipient list unless you have expressly consented to further use of your data pursuant to Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this policy.

We would like to point out that when sending the newsletter we analyze your user behavior. For this purpose we also analyze your interaction with our newsletter by measuring, storing and evaluating open rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For these evaluations, the emails sent contain one-pixel technologies (e.g., so-called web beacons, tracking pixels) that are stored on our website. For the evaluations we link in particular the following “newsletter data”

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of access,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the email address,
  • the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

If you do not want newsletter tracking, you can unsubscribe from the newsletter at any time as described above.

The information will be stored for as long as you have subscribed to the newsletter.

5.2 Newsletter Distribution

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

5.3 Sending Review Requests by Email

If you have given us your express consent during or after your order pursuant to Art. 6(1) sentence 1 lit. a GDPR, we use your email address to request that you submit a review of your order via the review system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request. After revocation of your consent, we delete your email address from the recipient list unless you have expressly consented to further use of your data pursuant to Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this policy.

6. Cookies and Other Technologies

 General Information

To make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can find the storage duration in the overview in the cookie settings of your web browser.

Protection of Privacy on Devices

When using our online offering, we use strictly necessary technologies in order to be able to provide the telemedia service you expressly requested. The storage of information on your device or access to information that is already stored on your device does not require consent in this respect.

For functions that are not strictly necessary, the storage of information on your device or access to information that is already stored on your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you have given remains valid until you adjust or reset the relevant settings on your device.

Subsequent Data Processing by Cookies and Other Technologies

We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process IP address, time of visit, device and browser information as well as information about your use of our website (e.g., information about the content of the shopping cart). This serves to safeguard our overriding legitimate interests within the scope of a balancing of interests in an optimized presentation of our offering pursuant to Art. 6(1) sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill legal obligations to which we are subject (e.g., to be able to prove consents to the processing of your personal data) as well as for web analytics and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

Cookie Settings

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of technologies pursuant to Art. 6(1) sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in this privacy policy.

7. Use of Cookies and Other Technologies

Use of CCM19 (Cookie Consent Management)

We use the consent management tool CCM19 by Papoo Software & Media GmbH (Bonn) on our website in order to obtain, manage and document your consents for the use of cookies and comparable technologies in a legally compliant manner. Technically necessary information such as the consent status, a pseudonymous identifier (random ID) and the date and time of the decision are stored. Processing is carried out exclusively for the purpose of fulfilling our legal obligations pursuant to Art. 6(1) lit. c GDPR. Data is not passed on to third parties; it is stored within Germany. You can change or revoke your consent at any time via the cookie settings.

We use the following cookies and other technologies from third-party providers on our website. Unless otherwise stated for individual technologies, this is done on the basis of your consent pursuant to Art. 6(1) sentence 1 lit. a GDPR. After the purpose has ceased to apply and we have stopped using the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information about your revocation options can be found in the section “Cookies and Other Technologies”. Further information, including the basis of our cooperation with the individual providers, can be found under the respective technologies. If you have questions about the providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

7.1 Use of Google Services

We use the technologies presented below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by the Google technologies about your use of our website is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR concluded for the respective technology. Further information on data processing by Google can be found in Google’s privacy notice.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on the Standard Contractual Clauses of the European Commission. 

 Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information and information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU for deriving location data and then immediately deleted before the traffic is forwarded for processing on further Google servers. Data processing is carried out on the basis of an agreement on commissioned processing by Google.

For the purpose of optimized marketing of our website, we have activated the data sharing settings for “Google products and services” . This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The disclosure of data to Google within the scope of these data sharing settings is based on an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

For the purpose of optimized marketing of our website, we use the so-called User ID function. With the help of this function, we can assign your interaction data from one or more sessions on our online presences a unique, permanent ID and thus analyze your user behavior across devices and sessions.

For web analysis, the extension function of Google Analytics Google Signals enables so-called “cross-device tracking”. If your internet-enabled devices are linked to your Google account and you have activated the “personalized advertising” setting in your Google account, Google can create reports on your usage behavior (in particular cross-device user numbers), even if you change your device. We do not process personal data in this respect; we only receive statistics created on the basis of Google Signals.

If you do not give us consent pursuant to Art. 6(1) sentence 1 lit. a GDPR for the use of Google Analytics, no cookies will be stored on or read from your device. The data processing described in the previous paragraphs does not take place. To close gaps in web analysis through behavior and conversion modeling, pings with data (user agent, information about your consent behavior, screen resolution, IP address) are sent to Google.

 Google Ads

For website analysis and event tracking, we use Google Ads conversion tracking to measure your subsequent usage behavior if you reached our website via a Google Ads advertisement. Cookies may be used for this purpose and data (IP address, time of visit, device and browser information and information about your use of our website based on events defined by us such as visiting a website or subscribing to the newsletter) may be collected, from which usage profiles are created using pseudonyms.

If you do not give us consent pursuant to Art. 6(1) sentence 1 lit. a GDPR for the use of Google Ads, no cookies will be stored on or read from your device. The data processing described in the previous paragraphs does not take place. To close gaps in web analysis through behavior and conversion modeling, pings with data (user agent, information about your consent behavior, screen resolution, IP address, page URL, information about ad clicks in URL parameters) are sent to Google. Your IP address is used to derive the IP country.

 Google Maps

To visually display geographical information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, transmits it to Google and then processes it. We have no influence on this subsequent data processing.

 Google Tag Manager

Google Tag Manager allows us to manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g., IP address, online identifiers (including cookies)). Data processing is carried out on the basis of an agreement on commissioned processing by Google.

The use of Google Tag Manager makes it possible to integrate various services/technologies.
If you do not want individual tracking services and have therefore disabled them, the deactivation will remain in effect for all affected tracking tags that are integrated via Google Tag Manager.

 YouTube Video Plugin

To integrate third-party content, the YouTube video plugin in the enhanced privacy mode we use collects data (IP address, time of visit, device and browser information), transmits it to Google and then processes it, only if you play a video.

7.2 Use of Facebook Services

 Use of Facebook Pixel

We use the Facebook Pixel within the scope of the technologies described below from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”). The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information and information about your use of our website based on events defined by us such as visiting a website or subscribing to the newsletter), from which usage profiles are created using pseudonyms. As part of the so-called advanced matching, information for matching purposes is also collected and stored in hashed form, which can be used to identify individuals (e.g., names, email addresses and telephone numbers). When you visit our website, the Facebook Pixel automatically sets a cookie that automatically enables your browser to be recognized when visiting other websites by means of a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide further services related to website use, in particular personalized and group-based advertising.
The information automatically collected by the Facebook (by Meta) technologies about your use of our website is generally transmitted to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Further information on data processing by Facebook can be found in Facebook (by Meta)’s privacy notice.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.

 Facebook Analytics

Within the scope of Facebook Business Tools, statistics about visitor activity on our website are created from the data collected with the Facebook Pixel about your use of our website. Data processing is carried out on the basis of an agreement on commissioned processing by Facebook (by Meta). The analysis serves the optimal presentation and marketing of our website.

 Facebook Ads (Ads Manager)

We use Facebook Ads to advertise this website on Facebook (by Meta) and on other platforms. We determine the parameters of the respective ad campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision about the placement of ads for individual users. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Joint controllership is limited to the collection of the data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this.

Based on the statistics about visitor activity on our website created via Facebook Pixel, we run group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group. Within the scope of the advanced matching carried out to determine the respective target group (see above), Facebook (by Meta) acts as our processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we run personalized advertising via Facebook Pixel remarketing.

Via Facebook Pixel conversions we measure your subsequent usage behavior for web analysis and event tracking if you reached our website via a Facebook Ads advertisement. Data processing is carried out on the basis of an agreement on commissioned processing by Facebook (by Meta).

8. Social Media

 Our Online Presence on Facebook (by Meta), Instagram (by Meta), YouTube

If you have given your consent pursuant to Art. 6(1) sentence 1 lit. a GDPR to the respective social media operator, your data is automatically collected and stored for market research and advertising purposes when visiting our online presences on the social media listed above, and user profiles are created using pseudonyms. These can be used, for example, to place ads within and outside the platforms that presumably match your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator as well as a contact option and your rights and settings options for protecting your privacy, please refer to the providers’ privacy notices linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta) is an offering of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transmitted to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in the context of visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information about Insights data) can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.

Instagram (by Meta) is an offering of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transmitted to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA. Data processing in the context of visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information about Insights data) can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.

YouTube is an offering of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on the Standard Contractual Clauses of the European Commission. 

9. CCM19

We use our consent management tool CCM19 on our website. The tool allows you to give consent to data processing operations via the website, in particular the setting of cookies, and to exercise your right to withdraw consent that has already been given. The purpose of the data processing is to obtain and document the necessary consents for data processing and thus comply with legal obligations. Cookies may be used for this purpose. Among other things, the following information is collected and transmitted to CCM19: date and time of the page view, a random ID, consent status. Papoo Software & Media does not process the data itself; the data is stored as a log file. Access to our customers’ log files occurs only by prior arrangement and with the customer’s consent. This data is not passed on to any other third parties. The data processing is carried out to fulfill a legal obligation on the basis of Art. 6(1) lit. c GDPR.

10. Contact Options and Your Rights

10.1 Your Rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 GDPR, the right to request without undue delay the rectification of inaccurate personal data stored by us or completion of your personal data;
  • pursuant to Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary
    • to exercise the right to freedom of expression and information;
    • to comply with a legal obligation;
    • for reasons of public interest; or
    • for the establishment, exercise or defense of legal claims;
  • pursuant to Art. 18 GDPR, the right to request restriction of the processing of your personal data, insofar as
    • the accuracy of the data is contested by you;
    • the processing is unlawful but you oppose the erasure;
    • we no longer need the data, but you need it for the establishment, exercise or defense of legal claims; or
    • you have objected to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
  • pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your habitual residence or place of work or our company headquarters for this purpose.


Right to Object

Insofar as we process personal data as explained above to safeguard our overriding legitimate interests within the scope of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you have a right to object only on grounds relating to your particular situation.

After you exercise your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or unless the processing serves the establishment, exercise or defense of legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

10.2 Contact Options

If you have questions about the collection, processing or use of your personal data, if you require information, correction, restriction or deletion of data, or if you wish to revoke consents granted or object to a particular use of data, please contact us directly using the contact details in our legal notice (imprint).

Data Protection Officer:
Datenmeier GmbH & Co. KG
Pettenpohlstr. 17
32312 Lübbecke
Germany

Tel: +49 5741 - 289 98 11
Email: info@datenmeier.de

Last updated: 19.11.2025